FAQ
Frequently asked questions
1. How to connect my joystick controller to PTZ cameras?
There're 3 ways of connection: RS232, RS485/422, RJ45 (via Ethernet CAT cable).
* All AViPAS cameras have either RS232 or RS485/422 port, so they can be controlled using any AViPAS joystick controllers. Please go to ""SUPPORT"->"HOW TO MATERIALS"-> "Controller connection" to download the instructions.
* RS422 port is compatible with RS485 wiring.
• To connect with RS-485: Ta -> RS485+; Tb -> RS485-
• To connect with RS422: Ta -> RXD IN-; Tb -> RXD IN+ Ra -> TXD IN-; Rb -> TXD IN+
* AV-3104IP IP controller supports VISCA over IP & ONVIF for IP control. Please go to "SUPPORT"->"HOW TO MATERIALS"-> "IP controller connection" to download the instructions.
2. How to turn off the Beep sound on my keyboard controller?
AV-3104:
Press and hold【SETUP】for 3 seconds, enter password, default 【8888】. Go to "SYS SETUP" -> "SOUND SETUP" -> "OFF". Press 【ENTER】to confirm.
Then press【ESC】to exit controller nemu.
AV-3104IP:
Press "SETUP", move the joystick downward twice until you see "Key Tone", enter "Key Tone", choose "OFF".
Press "ESC" to exit keyboard menu.
3. How to power on/off camera using AV-3104IP?
To power on/off your camera using AV-3104IP, you'll need to define the F1 and F2 function keys for POWER ON and OFF respectively.
Make sure you're under IP VISCA protocol,
SETUP -> F1, "POWER ON" -> "01040002"
F2, "POWER OFF" -> "01040003"
4. When using AV-3104IP keyboard with AV-1560/ AV-2000 Series, how can I access OSD menu?"
To operate the OSD menu of AV-1560 using AV-3104IP, you'll need to define the F1 and F2 function keys for OSD menu ON and OFF respectively.
AV-1560:
IP VISCA
SETUP -> F1, "OSD ON" -> "01060605"
F2, "OSD BACK" -> "01060604"
AV-2000 （version：3.1F/1072); AV-3104IP (version: 1.3.2-2)
1)IP VISCA/VISCA, "CAMERA OSD" ->enter OSD menu; "CAMERA OSD" or "HOME"->exit OSD menu;
2)ONVIF，"CALL"+"9"+"5"+"Enter"->enter/exit OSD menu;
3)Pelco D/Pelco P, "CAMERA OSD" ->enter/exit OSD menu;
Note: for Pelco P, there's an address offset, e.g. camera address "0" can work with controller cam#1.
5. How to enter AV-3104 setup menu?
Press and hold “SETUP” (psw: 8888) -> “PTZ SETUP” -> P (stands for protocol), i.e. ”PelcoD”; BR (stands for baudrate), i.e.”096” (stand for 9600). Please choose the Protocol and Baudrate according to your camera settings.
*To turn off the keyboard sound: press and hold “SETUP” (psw: 8888) -> “SYS SETUP” -> “SOUND SETUP”.
6. Can I control multiple cameras with one controller?
Yes.
* If the camera has RS232 In & out ports on the back (AV-1250/1251/1280/1281/1560/1563/2020), you may easily daisy chain multiple cameras. Please set different camera ID (VISCA/Pelco address) to each camera.
* If the camera has RS485, you may make a RS485 cable for multi-camera control. Please go to "SUPPORT"->"HOW TO MATERIALS"-> "RS-485 multi-camera control" for detailed instructions.
*If the cameras only have RS232 in (AV-1080/1081/1082), see FAQ #7.
7. My camera only has RS232 in, how do I connect multiple cameras to RS232 keyboard?"
To conncect multiple cameras that do not support daisy chain, you'll need a RS232 spliter/hub. Connect the controller to the Input port, and cameras to the output ports. Make sure the 1. camera and controller are using the same protocal and baudrate; 2. each camera is assigned a unique camera ID.
8. What cable should I use for RS232 daisy chain (AV-1280/1250 Series/ 1563, AV-1560, AV-2020)"
The cable (mini-din to mini-din) we recommend is VISCA-MDX8. You may choose the cable length accordingly.
9. My cameras has an RS232 port, how do I connect it with a controller that has RS485/422 port?"
In this case, an RS232 to RS485/422 converter is needed. Below is the link to the model that we'd recommend.
DTECH RS232 to RS485 Serial Converter Adapter
You'll also need a gender changer between the DB9 connector and the convertor, please check the link below: