FAQ
How do I stream using RTSP?
Choose "Media input"-> use rtsp in Input.
rtsp://192.168.5.163/live/av0
How do I live stream using RTMP?
Go to RTMP page of the streaming platform you are using, you’ll find the server URL (RTMP address) and a stream key:
Server URL
Stream Key
Copy the Server URL and Stream Key, go to your camera IE browser UI, choose “Network” on the left -> RTMP settings -> MRL
First Stream ON -> Video & Audio ON -> MRL: server URL + Stream Key
Click “Apply” and reboot the camera.
* For more detailed instructions, please to go "User Manual"-> "How to live stream" document according to your camera model.
How to connect my PTZ camera with a joystick controller?
There're 3 ways that you may do this: RS232, RS485/422, Ethernet
Can I control multiple cameras with one controller?
How to do firmware update?
Please go to "User Manual"-> "Firmware upgrade (....)" according to your camera model.
How to access my camera on a PC (via IP)?
Please go to "SUPPORT"->"HOW TO MATERIALS"->"Access camera via IP" to download the detailed instructions.
What kind of PoE power should I use for AViPAS PoE cameras?
Remote Control Shortcuts for AV-1560/1360/1071/1070
Press buttons in sequence:
【*】+【#】+【F1】: Address1; 【*】+【#】+【F2】: Address2
【*】+【#】+【F3】: Address3; 【*】+【#】+【F4】: Address4
2. Other useful shortcuts
【*】+【#】+【1】: OSD menu default English
【*】+【#】+【3】: OSD menu default Chinese
【*】+【#】+【4】: Display default IP address
【*】+【#】+【5】: Save OSD
【*】+【#】+【6】: Reset to factory default
【*】+【#】+【8】: Look up camera version
【*】+【#】+【9】: Quick inversion setup
【*】+【#】+【Manual】: Restore default IP address
Remote Control Shortcuts for AV-128x/108x/125x/1362/1563 Series
1. To set Camera IR Address (Camera Select #)
【*】+【#】+【F1】: Address1; 【*】+【#】+【F2】: Address2
【*】+【#】+【F3】: Address3; 【*】+【#】+【F4】: Address4
【#】+【#】+【0】: 1080P60 【#】+【#】+【1】: 1080P50
【#】+【#】+【2】: 1080i60 【#】+【#】+【3】: 1080i50
【#】+【#】+【4】: 720P60 【#】+【#】+【5】: 720P50
【#】+【#】+【6】: 1080P30 【#】+【#】+【7】: 1080P25
【#】+【#】+【#】: Clear all presets
【*】+【#】+【3】: Set language to Chinese
【*】+【#】+【4】: Set language to English
【*】+【#】+【6】: Restore factory defaults
【*】+【#】+【9】: Flip switch
【*】+【#】+【MANUAL】: Restore the default user name, password and IP address
No enbedded audio?
If there's a 3.5mm audio jack on the camera, it means the camera can accept a LINE level audio input. All models support embedded audio via Ethernet output.
Can't get connected using RTMP (to YouTube live, wowza server, etc.)
Please check our instructions for live streaming;
Can AViPAS cameras be used with Zoom?
Yes.
- Make sure your computer is configured according to the camera: open IE/ Chrome browser, and make sure you can log into the camera.
- Download OBS Virtual Cam: https://www.dropbox.com/s/2wwbf8632e35yce/obs-virtualcam-2.0.5-Windows-installer.exe?dl=0
- Open OBS Studio: 1. Selecting Tools -> VirtualCam; 2. Press start button and close dialog; 3. Open your 3rd party program and choose "OBS-Camera" as a Video input
What's the size of the power plug?
AV-1250 Series/ 1080 Series/ 1280 Series/ 1362/ 1563/ 2020 Series:
Port information for AViPAS cameras:
What cable should I use for RS232 daisy chain (AV-1280/1250 Series/ 1563, AV-1560, AV-2020)
The cable (mini-din to mini-din) we recommend is VISCA-MDX8. You may choose the cable length accordingly.
Audio settings in OBS
How to enter AV-3104 setup menu?
Press and hold “SETUP” (psw: 8888) -> “PTZ SETUP” -> P (stands for protocol), i.e. ”PelcoD”; BR (stands for baudrate), i.e.”096” (stand for 9600). Please choose the Protocol and Baudrate according to your camera settings.
*To turn off the keyboard sound: press and hold “SETUP” (psw: 8888) -> “SYS SETUP” -> “SOUND SETUP”.
Can I control AViPAS cameras using zoom?
With Zoom standard (free) version, you can control cameras through USB connection, ie, AV-1082, 1362U, 1563, 2020
* Navigate to the Far end camera control option on the Meeting tab and verify that the setting is enabled.
Do AViPAS cameras support embedded audio?
My camera only has RS232 in, how do I connect multiple cameras to RS232 keyboard?
To conncect multiple cameras that do not support daisy chain, you'll need a RS232 spliter/hub. Connect the controller to the Input port, and cameras to the output ports. Make sure the 1. camera and controller are using the same protocal and baudrate; 2. each camera is assigned a unique camera ID.