Thank you for choosing AViPAS Inc. products.

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This Limited Warranty applies to products purchased from AViPAS Inc. and covers defects in materials under normal usage within the warranty period. During the warranty period, AViPAS Inc. will repair or replace qualified products at no charge.

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Warranty Coverage:

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• PTZ Cameras: 2-year conditional warranty

• Joystick Controllers: 2-year conditional warranty

• OSEE Video Switcher: 1-year conditional warranty

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This Limited Warranty does not cover issues including, but not limited to, improper handling, misuse, unauthorized modification, or damage not resulting from defects in materials.

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To request warranty service, please contact SERVICE@AVIPAS.COM.

Our service team will determine whether a repair or replacement is required and advise you regarding any applicable service costs.